FAQs

How does shipping work?

Stratah partners with Amazon to fulfill your order fast and FREE.  Simply place your order directly with Stratah and our system will route your order automatically to Amazon's network.   

This means that Stratah's products are staged in warehouses all over the country.  You order will typically arrive in 2-3 days. 

What if I need to return something?

Stratah offers FREE no hassle returns up to 30 days from your purchase.  Simply send an email to returns@stratah.com with your order number in the subject line.  We'll reply with a return label that you can use to send back your Stratah bag.  

How do we contact you with inquires?

Stratah Customer Service is here to help.  Simply email support@stratah.com with your inquiry.